Commercial Executive

Commercial Executive – Key Accounts & Admin Support
Salary: £30,000 + Benefits | Location: Durham

A growing and fast-paced business is seeking a detail-oriented Commercial Executive to join their commercial team. This is an exciting opportunity for a proactive individual who enjoys working across key customer accounts and supporting day-to-day commercial operations.

The successful candidate will play a vital role in managing major retail and hospitality customer relationships, coordinating commercial reporting, and supporting wider team functions. Ideal for someone with strong administrative skills, commercial awareness, and the ability to thrive in a collaborative, high-energy environment.

Key Responsibilities

• Manage all aspects of key customer relationships across departments including customer service, logistics, finance, buying, and commercial functions.

• Collaborate with internal teams to ensure excellent service levels and maximise sales performance.

• Identify and support opportunities for account growth and development.

• Oversee daily, weekly, and monthly reporting processes with support from commercial admin, ensuring accuracy and timely delivery.

• Manage the commercial reports inbox, handling ad-hoc report requests and day-to-day communication.

• Handle customer product line form submissions and support the Commercial Manager with tenders and project work.

• Provide administrative support to the commercial team and assist other departments with ad-hoc tasks.

• Work cross-functionally with key departments to maintain accuracy, efficiency, and strong communication.

What We're Looking For

• A proactive and professional attitude, with a forward-thinking and solutions-focused mindset.

• Excellent attention to detail, time management, and organisational skills.

• Effective interpersonal and communication abilities.

• Comfortable working independently as well as collaboratively.

• Ability to build strong relationships with internal teams and external stakeholders.

• Confidence handling multiple tasks and managing deadlines in a fast-moving environment.

• Strong listening skills and the ability to understand and respond to customer needs.

Additional Expectations

• Adhere to company policies and contribute to a safe, inclusive, and positive working environment.

• Demonstrate and uphold the company’s core values, including those around diversity, equity, and inclusion.

Salary & Benefits

• £30,000 per annum

• 40 hours per week, Monday–Friday, 8:30–17:00

• Minimum 1 day per week working from home

• Informal uniform/dress code

• Employee Assistance Programme

• Salary Sacrifice Pension Scheme

• Medicash health plan

• Cycle to Work Scheme

• Death in Service benefit

This role offers the opportunity to work closely with major household-name accounts in a supportive and high-performing team.