I’m looking to speak with experienced operational finance leaders for a newly created Head of Member Financial Operations role.
This position will carve out the member transaction and reconciliation activity from Finance and bring it under the Member Services function. You’ll be setting up the operation from scratch — designing processes, building controls, and hiring a small team (around four people).
It’s not a traditional finance role, but you’ll need a strong finance backbone — someone who understands reconciliations, sub-ledgers, and control environments, ideally from a shared service centre or transactional finance background.
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Lead all member transaction and reconciliation activity
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Build and develop a new operational finance team
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Own the sub-ledger and control framework
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Act as the bridge between Member Services and Finance
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Oversee key systems and process improvements
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Deliver MI, KPIs and assurance reporting
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Support change, governance and compliance initiatives
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