Location: Primarily Pickering, North Yorkshire, with travel to additional sites (York, Goole, Thirsk) and some remote working.
Salary: £25,000–£28,000 (DOE).
Requirements: Full UK driving licence and right to work in the UK.
Role Overview
IT Technician responsible for maintaining a secure, stable technology environment across multiple sites.
Key Responsibilities
-
1st & 2nd Line Support: Provide fast, high-quality technical support and own issues to resolution.
-
Microsoft 365 Administration: Manage Exchange, Teams, SharePoint Online and OneDrive.
-
Hardware & Security: Deploy and configure desktops, laptops, and mobile devices, ensuring secure Windows 11 environments.
-
IT Projects: Support digital improvement work, new technology rollouts, and process automation.
-
Documentation: Maintain clear technical and user-focused guides.
Essential Skills
-
Experience in a 1st/2nd line support or IT Technician role.
-
Strong Microsoft 365 administration skills.
-
Proficiency with Windows 11 deployment, troubleshooting, and hardware support.
-
Clear, confident communication with users at all levels.
-
Logical problem-solving and commitment to service excellence.
Desirable
-
IT certifications (e.g., Microsoft 365, CompTIA).
-
Basic networking knowledge (routers, firewalls, access points).
-
Experience in care, charity, or similar environments.
-
Experience with mobile/MDM management (e.g., Intune).
What You Gain
-
Purposeful work: Supporting technology that enables frontline services.
-
Professional growth: Involvement in digital transformation and new technologies.
-
Supportive environment: Small, collaborative IT team with a strong focus on problem-solving and development.
Apply
Share this Job
Consultant
Adam Gowland
Adam joined Jackson Hogg in July 2024, bringing with him over six years of industry experience. He leads Senior IT and Infrastructure recruitment across the North East of England, partnering with organisations to identify high-calibre talent and supporting candidates in securing the next step in their careers. Outside of work, Adam enjoys staying active; whether that’s playing a round of golf, taking long walks with his dog, or spending time at the gym.
Managing Consultant - Tech
Related jobs
1st Line Support
Location: Primarily Pickering, North Yorkshire, with travel to additional sites (York, Goole, Thirsk) and some remote working.
Sales Executive
Sales services
IT Desktop Technician
IT Technician – Role Overview We are seeking a skilled IT Technician to provide first-line support acro