Credit Controller
Job description
Credit Controller: Join a highly dedicated and motivated credit control team within the fast-paced, high-volume Reflex Division. Your role will involve ensuring timely cash collection in line with agreed terms, addressing and resolving aged debt issues and queries, and collaborating with key stakeholders to optimise cash flow. Additionally, you will provide support and coverage for the Accounts Administrator as needed. Reporting to the credit control manager.
Accountabilities
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Take responsibility for and prioritize cash collection, focusing on aged items and accounts exceeding credit limits
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Collaborate with key internal and external stakeholders
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Work with customers to resolve queries and improve cash flow
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Liaise with sales representatives and customer service teams
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Monitor and report on Key Performance Indicators (KPIs)
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Manage Master Data
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Ensure compliance with relevant policies
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Conduct credit limit reviews
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Review and update payment terms
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Perform reconciliations
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Assist with Month-End Close routines
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Provide support and coverage when needed
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Additional Responsibilities:
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Process daily invoicing for the Reflex Group across multiple ledgers
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Post and allocate payments
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Issue credits as required
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Loading invoices onto customer portal
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Setting up new accounts
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Adding delivery addresses
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Raising commercial invoices
Essential Requirements
- Strong analytical skills and highly numerate
- Strong Credit Control Background
- Worked in a fast paced finance team
- Excellent Communication Skills
- Able to organise and prioritise own workload
- Manage a high volume of accounts across multiple divisions within the Reflex Group
- Results driven
Working pattern
Monday – Thursday 8.30am to 5pm and Friday 9am to 3pm with a 1 in 5 5pm finish
The benefits of working for Reflex are Holiday entitlement – 22 days + Bank holidays, competitive rates of pay, salary sacrifice pension scheme, death in service insurance (after 1 years’ service), Employee Assistance Programme, Refer a Friend scheme, opportunity to join Cycle to Work Scheme and Health Cash Plan, access to discounted gift cards
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Consultant
Laura Jackson
Laura joined Jackson Hogg in May 2025, bringing with her over 9 years of recruitment experience. With a well-rounded background as a 360 recruiter, Laura has worked across a wide range of HR, Commercial, and Business Support roles in various industries ranging from Property, Tech, Professional Services and much more.
At Jackson Hogg, Laura is passionate about matching great people with great opportunities and is especially invested in mentoring up-and-coming recruiters, helping them grow in confidence and capability.
Outside of work, you’ll find Laura enjoying a good walk finding a good coffee spot, getting stuck into a great book or spending time with her mischievous Cockapoo, Reggie.
Sector Lead - HR & Commercial
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