Quality Control Officer

15009

ManufacturingPermanent

Posted 45 days agoApply Now

Quality Control Officer
£27,000 to £30,000 based on experience
Barwell, UK
Full-Time | Permanent

Do you believe quality and teamwork go hand-in-hand? Are you passionate about maintaining high standards and building strong working relationships to make that happen?
We're looking for a proactive Quality Control Officer to join our quality team at one of the UK’s most dynamic and forward-thinking print and packaging businesses. If you thrive on collaboration, attention to detail, and getting things right the first time, this could be the role for you.

About the Role

This isn't your typical quality control job. Yes, you'll inspect products and handle quality documentation, but more importantly, you’ll act as a bridge between Quality and Production. We want someone who can build trusted, positive relationships with our printers, helping them succeed and ensuring quality isn't a battle, but a shared goal.
You’ll be central to identifying and resolving issues, managing customer complaints, and contributing to continuous improvement across our operations.

Key Responsibilities

Inspect printed labels and finished goods during production to ensure they meet quality and customer standards
Support printers and operators on the shop floor - offering guidance, not just oversight
Build strong working relationships with production teams to prevent quality issues before they happen
Manage customer complaints, from logging and investigation to resolution and communication
Monitor compliance with internal SOPs, GMP, and customer requirements
Maintain documentation like non-conformance reports, inspection logs, and calibration records
Liaise with Customer Service to resolve any quality-related queries quickly and professionally
Contribute to training staff on best practices and complaint procedures
Identify improvement opportunities to reduce waste, increase consistency, and raise standards

What You'll Need

A keen eye for detail and a calm, collaborative approach
Experience in a quality control or assurance role – ideally in print, packaging, or labelling
Solid understanding of quality standards like ISO 9001, BRC, GMP, etc.
Great communication and relationship-building skills – especially with production teams
Experience handling quality complaints from investigation to resolution
Good IT skills – especially Excel and digital quality tracking systems
Bonus if you have knowledge of print processes or internal auditing training

Working Hours
Monday – Friday | 08:30 – 17:00

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Consultant

Laura Jackson

Laura joined Jackson Hogg in May 2025, bringing with her over 9 years of recruitment experience. With a well-rounded background as a 360 recruiter, Laura has worked across a wide range of HR, Commercial, and Business Support roles in various industries ranging from Property, Tech, Professional Services and much more.

At Jackson Hogg, Laura is passionate about matching great people with great opportunities and is especially invested in mentoring up-and-coming recruiters, helping them grow in confidence and capability.

Outside of work, you’ll find Laura enjoying a good walk finding a good coffee spot, getting stuck into a great book or spending time with her mischievous Cockapoo, Reggie.

Sector Lead - HR & Commercial

07378 592570

laura.jackson@jacksonhogg.com

Quality Control Officer

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