Temporary Customer Services Administrator
16519
Cramlington (site based)
We are looking for a Customer Services Administrator to join our client, an established engineering company. This is a varied role where you'll be the first point of contact for customers, handling telephone calls, enquiries and emails while providing excellent customer service.
Key responsibilities will include:
- Answering incoming calls and customer enquiries
- Managing emails and responding promptly to customer requests
- Processing orders and updating customer records
- Supporting colleagues across the business with administrative tasks
- Building positive relationships with customers and suppliers
- Excellent communication and organisational skills
- Previous customer service administration experience
- A positive, friendly and professional approach
- Good IT skills and attention to detail
- Ability to work as part of a small team
- A friendly, relaxed working environment
- Supportive and approachable colleagues
- Varied and interesting work
- Opportunity to develop your skills
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Consultant
Alison Thew
Alison heads up the HR and Business Support teams for the North East region. She is a Psychology graduate with 20 years recruitment experience gained abroad, in the Midlands and London before returning to her roots in Newcastle. Alison specialises in HR and Business Support roles, bringing a deep understanding of the market and a passion for connecting great talent with the right opportunities. Outside of work, Alison loves travel and mountaineering, having climbed peaks all around the world. She’s also a massive F1 fan!
HR & Business Support
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