- Ensure that all products are manufactured in accordance with customer specifications and delivered on time through the efficient use of labour and resources.
- Monitor and manage all cost centre budgets under your remit, including production activities such as stock levels, material usage and control, waste management, and productivity.
- Lead Lean Manufacturing initiatives and continuous improvement programs, including one piece flow, Kaizen, target costing, Kanban, 6S, and process analysis.
- Collaborate closely with the Quality, R&D, and Production Engineering departments to ensure processes operate at optimum efficiency, continuously seeking to improve methods, procedures, and operations within your area of responsibility.
- Take ownership of and maintain all Cost of Poor Quality (COPQ) activities.
- Maintain and manage production-related computer systems to ensure accurate reporting and data provision for internal and external stakeholders.
- Ensure that Manufacturing maintains its Quality Assurance accreditations by complying with all quality and company procedures, standards, and manuals, while always promoting continuous improvement.
- Ensure effective resource allocation and utilisation in line with agreed budgetary targets and business needs, in compliance with all relevant policies and procedures.
Leadership & People Management
- Lead, motivate, and support Production Supervisors and operational staff to achieve departmental goals.
- Partner with the HR Department to identify and address staff training and development needs through the company’s performance review process.
- Ensure all employment relations policies and procedures are implemented and adhered to.
- Oversee the day-to-day management of production staff, fostering a culture of accountability, teamwork, and engagement.
- In collaboration with HR, recruit and onboard production staff (including temporary personnel) in line with operational requirements.
- Demonstrate a pragmatic, hands-on leadership style, maintaining a visible presence on the production floor.
- Ensure full compliance with all Health & Safety (H&S) regulations and practices to safeguard employees, visitors, and contractors.
- Work closely with the H&S Manager to support risk assessments, accident investigations, and reporting procedures
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Consultant
Jake Richardson
At Jackson Hogg, Jake is the Head of Operations & Supply Chain and personally specialises in senior leadership appointments in the STEM industries with a specific focus on manufacturing organisations. Jake joined Jackson Hogg in 2018 after having spent the previous six years in the recruitment industry working in other multidisciplined agencies. Prior to this Jake was completing his business degree alongside a sports career. At home, he is a hands-on dad of two boys meaning his weekends normally consist of junior football matches.
Head of Operations & Supply Chain
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